At OR-ganic we value your privacy and we will ensure that we do not pass any of your data directly to third parties. We are committed to safeguarding the privacy of our users in accordance with good practice on customer privacy and data protection.
We collect information from you through the use of enquiry forms on our e-commerce website and whenever you e-mail us your details. We collect information about you for two reasons; to process your order quickly and to provide you with the best possible service.
By using the OR-ganic website, you understand and agree that the information you provide through the website will be held on a database created and operated by N.A.N.Co Ltd (trading as OR-ganic) and used to provide and personalise our service. We may contact you for marketing reasons via email or other appropriate means, however you may opt out of these marketing communications at any time simply by replying “unsubscribe”.
We will send you a confirmation email when you purchase goods from us through our website and we may contact you by email or telephone if we have any questions about your order. If you contact us through our online enquiry forms we will contact you by email or telephone in order to answer your questions.
A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org
Cookies
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.
Our use of cookies
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
- analysing anonymised data to help us understand how people interact with govt services so we can make them better
You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them. Learn how to remove cookies set on your device.
There are two types of cookie you may encounter when using OR-ganic’s website:
First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.
Third party cookies: these are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook and Instgram, to which our site links, have their own cookies which are controlled by them.
First party cookies
OR-ganic uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last.
We will endeavour to let you know before we store a cookie on your computer.
Our Own PERSISTANT cookies
Cookies set by OR-ganic’s website
Third party cookies
This applies to links we provide to external websites. We do not control the dissemination of these cookies. You should check the third party websites for more information about these.
Changes to this privacy policy
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process!
If you have any questions about our cookies policy or feedback please contact us to hello@or-ganic.co.uk or via our Contact Us form.
